Operational efficiency
What "operations" actually means once a company is past process-by-spreadsheet but not yet ready for a $4M ERP cutover.
Most leadership advice was written for either the Fortune 500 or the seed-stage startup. The mid-market sits in the middle, bigger than scrappy, smaller than enterprise, and the playbook has to be earned the hard way. This show is a record of those lessons.
Every episode is built around concrete decisions and trade-offs. No frameworks borrowed from someone else's slide deck.
The people who've actually sat in the seat, CEOs, COOs, CIOs, sponsors, talking through the moments that mattered.
What changed on Monday morning, what they'd do differently, and the small operating moves that compounded into real outcomes.
Conversations calibrated to the realities of $50M–$1B businesses, where every decision actually touches the org and there's nowhere to hide behind scale.
What "operations" actually means once a company is past process-by-spreadsheet but not yet ready for a $4M ERP cutover.
Picking the next move when every direction looks reasonable and the team only has bandwidth for one of them.
What sponsors actually expect post-close, how to use your operating partner well, and the moves that compound through ownership cycles.
Re-organizations, integrations, succession, exits, the moments when the team is watching to see if you actually know what to do.
Why most integrations destroy value, and what the discipline looks like when it's treated as an operating problem instead of a project plan.
Building distributed organizations that actually deliver. Captives, BPOs, nearshore, hybrid, and the operating rhythm that makes them feel like one team.
Kevin brings more than thirty years of experience helping mid-market companies navigate complex business and technology challenges. Before founding Concentre in 2010, he worked with Bain & Company in London, Sydney, and Dallas, advising clients across consumer, industrials, and financial services.
He later became one of the youngest Vice Presidents at Electronic Data Systems, leading global technology initiatives across multinational portfolios. Over the next two decades he partnered with companies like Southwest Airlines, Tesla, Travelport, and Rackspace in CIO, COO, and advisory roles, usually arriving when the operating model was already under strain.
Beyond Concentre, Kevin co-owns EcoClean, an award-winning Austin business, and serves in leadership roles within the Entrepreneurs' Organization, where he's recognized for his contributions to the local business community. He started this podcast because the conversations he was already having with operators in private deserved a wider audience.